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What Does Customer Self Service (CSS) Mean? Customer self-service (CSS) is a process that facilitates users support via processes and methods in that don’t require the assistance of a customer service representative (CSR). CSS provides efficient 24/7/365 self support and efficient data access. Successful CSS modules depend on class complexity level, available data and access simplicity. Techopedia Explains Customer Self Service (CSS) CSS application deployment is useful for several reasons, including cost reduction, which is the most critical, especially when contrasted with traditional CSR services conducted by phone, email or live chat....

What Does Defacement Mean? Defacement is a form of vandalism in which a website is marked by hackers or crackers who are trying to make their mark. Usually, website defacement is used to mask a bigger crime being committed behind the scenes. Techopedia Explains Defacement Website defacement is usually done using SQL injections to log on the administrator’s account. The usual targets for defacement are government organizations and religious websites. These acts are usually perpetrated by activists (or hacktivists) working against the principles and ideals of the sponsoring organization....

What Does Java Management Extensions (JMX) Mean? Java Management Extensions (JMX) is a Java technology that defines standards for implementing management interfaces for Java applications and supplies tools for managing and monitoring applications, system objects, devices, and server-oriented networks. It consists of an architecture, design patterns, application programming interfaces (APIs), and services for application and network management. JMX technology provides lightweight management extensions to Java-based applications. It is native to the Java programming language....

What Does Mercury LoadRunner Mean? Techopedia Explains Mercury LoadRunner Performance monitors, or agents, which monitor application path events and rapidly segregate system bottlenecks with minimal system impact. An analysis engine that provides a single view of the end-user system and code-level performance data. An auto-correlation engine, which scans all end-user systems, analyzes data and provides a top 10 list of the most likely reasons for system behavior. This helps resolve performance and scalability issues....

What Does Mutual Authentication Mean? Mutual authentication is a security process in which both client and server authenticate each other’s identities before actual communication occurs. Techopedia Explains Mutual Authentication Mutual authentication requires that both the server and the client prove their respective identities to each other before performing any communication-related functions.

What Does Network Redundancy Mean? Network redundancy is a process through which additional or alternate instances of network devices, equipment and communication mediums are installed within network infrastructure. It is a method for ensuring network availability in case of a network device or path failure and unavailability. As such, it provides a means of network failover. Techopedia Explains Network Redundancy Network redundancy is primarily implemented in enterprise network infrastructure to provide a redundant source of network communications....

What Does Physical To Virtual (P2V) Mean? Physical to virtual (P2V) is the process of converting and migrating a physical computer image into a virtual machine (VM). It allows a physical machine to transform into a VM with the same state, stored data, applications and required system configuration and resources. Physical to virtual is also known as physical to virtual migration (P2V migration). Techopedia Explains Physical To Virtual (P2V) P2V is performed through purpose-built conversion and migration software or a composite solution....

What Does Primary Rate Interface (PRI) Mean? Primary Rate Interface (PRI) is a telecommunications interface standard primarily used in Integrated Services Digital Networks (ISDNs) and is basically a service provided for larger enterprise users. PRI lines are a high-capacity service carried on T1 or E1 trunk lines, depending on the country, between the telecommunications provider’s central service station and the customers’ end. Techopedia Explains Primary Rate Interface (PRI) The T1 trunk line used in a PRI service is divided into 24 channels of 64 Kbps capacity each....

What Does Project Management Software Mean? Project management software is software used for project planning, scheduling, resource allocation and change management. It allows project managers (PMs), stakeholders and users to control costs and manage budgeting, quality management and documentation and also may be used as an administration system. Project management software is also used for collaboration and communication between project stakeholders. Techopedia Explains Project Management Software Project planning: To define a project schedule, a project manager (PM) may use the software to map project tasks and visually describe task interactions....

What Does System Request (SysRq) Mean? On computer keyboards, system request (SysRq) is a key which has no standard use. It was initially provided as a special key for directly invoking low-level operating system functionalities, especially for switching between different operating systems. It was mostly used for that purpose in the early 1980s, but later fell into disuse. Techopedia Explains System Request (SysRq) Nothing is stored in the keyboard buffer when the system request key is pressed, a property which is not found in any other keys on the keyboard....

Four years on from its original release, developer Bungie still has big plans for its ever-popular looter/shooter, and that continues this week with another major chapter in the game’s galactic story. But if you’re not up to speed and wondering what the next season in Destiny 2 is called, here’s what you need to know. What Is the Next Season in Destiny 2 Called? Typically, Destiny 2 seasons are given a name well in advance of the release date....

What Does Recording Industry Association Of America (RIAA) Mean? The Recording Industry Association of America (RIAA) is the trade association that represents, promotes and lobbies on behalf of the U.S. recording industry. RIAA members manufacture and distribute nearly 85 percent of the sound recordings released and sold by major record companies in the United States. The RIAA was formed in 1952 and is based in the nation’s capitol - Washington, D....

What Does Red Ring of Death (RROD) Mean? The term “red ring of death” (RROD) is a type of signal provided by the Xbox gaming console to indicate various types of hardware failure. Gamers coined this term to talk about problems they have with their consoles, in a similar way that Microsoft users talk about the “blue screen of death” when referring to different kinds of operating system failure. Techopedia Explains Red Ring of Death (RROD) Modern versions of the Xbox have a ring of bi-color LEDs around the power button....

What Does Twisted Pair Ethernet Mean? Twisted pair Ethernet is an Ethernet computer network that uses twisted pairs of insulated copper wires for the physical layer of the network, which is combined with the data link layer. Twisted pair cable wires are twisted around each other to decrease obstruction from other twisted pairs in the cable. The two twisted wires assist in decreasing crosstalk that can disrupt signals and reduce electromagnetic induction, which produces voltage across a conductor transferring through a magnetic field....

What Does V.22 Mean? V.22 is an ITU Telecommunications Standardization Sector recommendation used for full duplex communication between two analog dial-up modems using phrase-shift keying modulation at 600 baud to carry data at around 1,200 or 600 bits per second. V.22 is a variation of the Bell 212 A modulation format. V.22 is the first true world standard developed for half duplex communication at 1,200 bps and is used mainly in Europe and Japan....

What Does Web Services Business Process Execution Language (WS-BPEL) Mean? Web Services Business Process Execution Language (WS-BPEL) is a programming language that, like Extensible Markup Language (XML), enables the defining and creation of business processes as Web services. Conceived in 2003, WS-BPEL is designed, developed and maintained by the Organization for the Advancement of Structured Information Standards (OASIS). Techopedia Explains Web Services Business Process Execution Language (WS-BPEL) WS-BPEL was designed to define business processes and transactions associated with Web services or applications....

What Does Weighted Fair Queueing (WFQ) Mean? Weighted fair queueing (WFQ) is the data packet queuing algorithm used by network schedulers. This strategy consists of implementations of generalized processor sharing policy (GPS), and a natural generalization of fair queuing (FQ). WFQ lets each flow have a certain ration of link capacity, which is usually specified by the flow itself. Techopedia Explains Weighted Fair Queueing (WFQ) The weighted fair queueing algorithm shares the processes within one packet transmission time regardless of the incoming pattern....

What Does XON/XOFF Mean? XOFF/XON is a protocol for controlling the flow of data between two computers or between two devices. During data communication, a connection is usually established via ports. The “X” in the name means “transmitter,” so XON and XOFF are commands for switching a transmitter on or off, respectively. When sending binary data, the XON/XOFF command may not be recognized because it is character encoded. Techopedia Explains XON/XOFF The actual code used by XON is equivalent to the ASCII code for the Ctrl-Q keyboard combination (DC1, which is 17 in decimal), whereas that for XOFF it is the equivalent ASCII code for Ctrl-S (DC3, which is 19 in decimal)....

Here at Game Rant, we’re just like you. As much as we all try to stay up with the never-ending stream of games released each week, no one can play everything, all the time. And sometimes the games we play for fun aren’t necessarily the newest titles out there. That’s where What’s Game Rant Playing? comes in. This new (semi-regular) column is a place for us to come and just rant about the games we’re actually playing....

In Elden Ring, Each main Boss will drop a Great Rune upon defeat. Each Great Rune dropped is unique to the Boss it was obtained from. But the question arises what can you do with the Great Runes? It says it boosts stats but nothing happens. In this guide, I will show you what to do with Great Runes in Elden Ring. What to Do with Great Runes in Elden Ring?...