What Does PEBCAK Error Mean?

A PEBCAK Error is a derogatory term used by support and technical staffers to describe an end user that is having problems using an application on their workstation or the workstation itself. The term itself is an acronym standing for “Problem Exists Between Chair and Keyboard” and insiduates that the end user in question is the source of the problem.

Techopedia Explains PEBCAK Error

The term is usually used when the issue being addressed is a basic user error. For example, where the user has the CAPS LOCK key pressed down used during password entry.