- Selecting staff and providing work assignments
- Directing the work of information technology personnel, setting priorities and coordinating their activities
- Evaluating and verifying employee performances through performance evaluation techniques
- Identifying and ensuring staff development programs
- Determining system reload and backup procedures for database and critical applications
- Preparing different reports when and wherever required
- Monitoring and maintaining mainframe systems
- Coordinating local and remote network equipment testing
- Equipment repair, repair for remedy failures, cable replacement and repair, replacement of information technology components
- Preparing and installing network software
- Diagnosing and resolving problems with malfunctioning components
- Maintaining data communication networks
