What Does Availability Management Mean?

Availability management refers to the process of organizing IT assets in a manner that ensures continued access to those assets by all the people who require them. In practice, availability management is the art of meeting a company’s needs in a cost-effective way. This involves managing users’ expectations almost as much as the technology.

Techopedia Explains Availability Management

  • Analyzing and defining IT requirements
  • Planning and implementing procedures to improve IT infrastructure and resource sharing
  • Measuring the results, such as wait times following requests, and making adjustments