What Does Business Process Improvement (BPI) Mean?

Business Process Improvement (BPI) is an approach designed to help organizations redesign their existing business operations to accomplish significant improvement in production. Effective BPI helps to generate promising results in operational efficiency and customer focus.

BPI, when implemented by means of a structured methodology, helps companies to reduce their operational costs and cycle time, enhance customer service and improve the quality of their products or services.

Techopedia Explains Business Process Improvement (BPI)

  • Define the existing processes and structure in the organization.
  • Identify the outcomes that would add value in achieving the organization’s objectives and the best ways to align the organization’s processes to achieve these outcomes.
  • Reorganize the workforce in the organization based on the desired outcomes by means of the various tools available in the BPI process.