What Does Cloud Communications Mean?
Cloud communications is the blending of multiple communication modalities. These include methods such as voice, email, chat and video, in an integrated fashion to reduce or eliminate communication lag. Cloud communications is essentially internet-based communication. The storage, applications and switching are handled and hosted by a third party through the cloud. Cloud services are a broader aspect of cloud communication. These services act as the primary data center for enterprises, and cloud communications is one of the services offered by cloud service providers.
Techopedia Explains Cloud Communications
Cloud communications providers host communication services through servers that they own and maintain. The customers, in turn, access these services through the cloud and only pay for services that they use, doing away with maintenance associated with PBX (private branch exchange) system deployment.
