What Does Communications as a Service (CaaS) Mean?
Communications as a service (CaaS) is a collection of different vendor services that facilitate business communications. Organizations may use these and similar services to lower costs and increase efficiency for business processes involving audio or video telecommunications.
Techopedia Explains Communications as a Service (CaaS)
CaaS is part of a larger category of services known as software as a service (SaaS), in which vendors offer software products and services over the Internet. It is also an alternative to the traditional model of buying and installing licensed software on site.
