What Does Competitive Intelligence (CI) Mean?

Techopedia Explains Competitive Intelligence (CI)

  • It focuses on the external business environment rather than internal matters.
  • It involves gathering information and converting it into intelligence that can be used by the organization. If the intelligence is not usable or actionable, then it is not considered real intelligence.
  • As opposed to illegal industrial espionage, CI is considered an important and ethical business practice.