What Does ISO/IEC 20000 Mean?
Techopedia Explains ISO/IEC 20000
- Achieve best practice standards that are accepted internationally
- Develop IT services that are driven by as well as supported by business objectives
- Implement controls that maintain consistent levels of service
- Integrate processes and technology with the people who work on them in order to fully support business goals
- Achieve compatibility with ITIL for promoting continuous improvement
