What Does Live Support Mean?
Live support is a Web service for businesses that allows visitors to communicate with the business, usually through real-time live chat. Live support is designed to provide customers and clients with immediate support and information. The Web service is integrated with the business website and generally includes invisible website traffic analysis and secure administrative controls.
Techopedia Explains Live Support
Integrated live support applications allow the administrators or webmasters to respond to text chats from numerous customers that use the website. It allows a business to provide immediate website visitor engagement in both a reactive and proactive manner, with the anticipation of both increased interactivity and trust with website visitors and increased sales.
