What Does Mean Time To Repair (MTTR) Mean?
Mean time to repair (MTTR) is a measure of the maintainability of a repairable item, which tells the average time required to repair a specific item or component and return it to working status. It is a basic measure of the maintainability of equipment and parts. This includes the notification time, diagnosis and the time spent on actual repair as well as other activities required before the equipment can be used again.
Techopedia Explains Mean Time To Repair (MTTR)
Mean time to repair represents how long it takes to get equipment back to working condition, taking into account the initial notification of the breakdown, the time it takes to send the equipment for repairs, diagnosis, actual fix time, assembly, calibration, testing and then sending it back to the field. It basically covers the time from when a user sends the item for repairs until the user gets the item back.