What Does Last Mile Technology Mean?
The last mile problem, in the context of telecommunications, refers to a gap between a broadband internet service provider’s infrastructure and a customer’s home or workplace. Last mile connectivity is one of the biggest costs many businesses and home owners face when trying to access broadband services outside urban areas. Note that the term is figurative – the actual distance can be more than a mile, particularly in rural areas.
Techopedia Explains Last Mile Technology
The last mile problem is often considered the most important part of customer experience management (CEX) because it directly involves the end-user. In supply chain management, for example, the term last mile is used to describe the transportation of packages and people from a hub to a final destination.
