What Does Unified Communications and Collaboration (UCC) Mean?
Unified communications and collaboration (UCC) refers to the combined use of communications and collaboration solutions. UCC aggregates the communication services that people often use into a single interface. These services include email, instant messaging, voice, click-to-dial, presence, videoconferencing and so on.
Techopedia Explains Unified Communications and Collaboration (UCC)
Using UCC solutions, individuals, groups and businesses can greatly enhance the way in which they interact and perform. This is done by allowing many different communication channels to be harmonized and by improving the operational efficiency of existing communication programs.
